Privacy Policy

Last updated: 18^th January 2026

Frontlife (“we”, “us”, or “our”) operates the website https://frontlife.co.zm. We are committed to protecting your personal data and respecting your privacy in accordance with the Zambia Data Protection Act, 2021 and applicable international best practices.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website and services.

1. Who We Are (Data Controller)

Business Name: Frontlife Engineering Zambiaa
Website: https://frontlife.co.zm
Country of Operation: Zambia
Contact Email: info@frontlife.co.zm

Frontlife is the data controller responsible for your personal data.

2. Information We Collect

We may collect the following categories of personal data:

a) Information You Provide Directly

• Name
• Email address
• Phone number
• Company name
• Messages submitted through contact or inquiry forms
• Any other information you voluntarily provide

b) Automatically Collected Information

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring URLs

c) Cookies and Similar Technologies

We use cookies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic

You can control or disable cookies through your browser settings.

3. How We Use Your Information

We use your data for the following purposes:

• To respond to inquiries and provide services
• To operate, maintain, and improve our website
• To communicate with you regarding our services
• To comply with legal and regulatory obligations
• To protect our website against fraud, abuse, and security threats

4. Legal Basis for Processing (Zambia Data Protection Act)

We process personal data based on one or more of the following lawful grounds:

• Your consent
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations

5. Sharing of Personal Data

We do not sell your personal data.

We may share data with:

• Website hosting providers
• Email and communication service providers
• Analytics providers (e.g. website traffic analysis)
• Legal or regulatory authorities where required by law

All third parties are required to protect your data and use it only for specified purposes.

6. Embedded Content and Third-Party Services

Our website may include embedded content (e.g. videos, maps, social media plugins).
These third-party websites may collect data about you, use cookies, and monitor your interaction with their content according to their own privacy policies.

7. International Data Transfers

Some service providers may process data outside Zambia.
Where this occurs, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable laws.

8. Data Retention

We retain personal data only for as long as:

• Necessary to fulfill the purposes outlined in this policy
• Required by law or regulatory obligations

When data is no longer needed, it is securely deleted or anonymized.

9. Your Rights Under Zambian Law

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent at any time
• Object to certain types of processing

To exercise your rights, contact us at info@frontlife.co.zm

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

However, no method of transmission over the internet is 100% secure.

11. Children’s Privacy

Our website and services are not intended for children under the age of 16.
We do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Email: info@frontlife.co.zm
Website: https://frontlife.co.zm